Written to be read.
These terms govern your licence and use of Terera. The purchase itself is made from Paddle, the merchant of record, under Paddle's own terms — see section 1. Buying or installing Terera means you accept these terms. Where a clause limits your rights, it says so plainly rather than hiding in capital letters.
Terkon Pty Ltd (ABN 81 652 483 997) · Last updated 19 September 2026
Who you are dealing with
Terera is made by Terkon Pty Ltd, an Australian company (ABN 81 652 483 997) registered in New South Wales. “We”, “us” and “our” mean Terkon Pty Ltd. “You” means the person or organisation buying the licence.
Purchases are processed by Paddle, which acts as the merchant of record — Paddle is the seller of record for your transaction and appears on your statement and invoice. Your purchase is made from Paddle under the Paddle Checkout Buyer Terms (paddle.com/legal/checkout-buyer-terms) and Paddle's Refund Policy (paddle.com/legal/refund-policy). We remain responsible for the software itself and for supporting it.
What you are buying
A perpetual licence to use Terera. It does not expire: the version you buy keeps working, with no subscription and no renewal. If you never pay us again, Terera keeps running.
Three machines. You may install and use it on up to three devices you own or control. It is licensed to a person, not to a device — the same individual using three of their own machines is the intended case.
Twelve months of updates, from the date of purchase. Every update we release in that period is yours at no further cost. After twelve months Terera continues to work exactly as it did; you simply stop receiving new versions.
Both platforms. A licence covers Windows and macOS. If you buy while only one has shipped, the other is included at no extra cost if and when we release it. To be clear about where things stand: macOS is in development but has not shipped. If you are buying mainly for macOS, wait until it ships — or buy knowing the 30-day guarantee covers you if you change your mind.
There is no separate team product. If you need licences for several people, email support@terera.app and we will arrange it — each person is licensed on the same terms above.
Three machines is the limit, and the licence enforces it. Each machine activates once against our licensing provider, which counts the devices your key is used on and declines the fourth. Nothing about how you use Terera is part of that — no scripts, no recordings, no usage reporting. See the privacy policy for exactly what the check sends.
Reinstalling does not cost you a machine. Terera identifies a machine the same way each time, so reinstalling Windows, or reinstalling Terera, re-activates on the device that was already counted. Replace a computer and you simply install Terera on the new one and enter the same key — no support ticket, no waiting on us, until you reach the third.
If you have used all three and need to move to a fourth machine, or you need more than three, or cover for a team, email support@terera.app and we will sort it out.
What you may not do
You may not redistribute, resell, sublicense, rent or share the software or your licence key; share a single licence across more people than it covers; reverse-engineer, decompile or disassemble the software, except where law expressly permits it despite this clause; remove or alter copyright, trademark or attribution notices; or use the software unlawfully.
Terera bundles third-party open-source components under their own licences, listed in the in-app notices. Nothing in these terms restricts your rights under those licences, and this clause does not apply to them.
Your content is yours
Every script you write, every word you speak, and every report Terera produces about your delivery belongs to you. We claim no rights over any of it.
We also never receive it. Speech recognition runs on your own machine and nothing you type or say is transmitted to us — the privacy policy has the complete detail.
You are responsible for what you present. Terera displays and follows text you supply. It does not check it, and we are not responsible for the accuracy, legality or consequences of anything you say or show while using it.
Refunds, and what happens to your licence
Our refund terms are on the refunds page and form part of these terms.
If you receive a full refund of the purchase price, your licence ends — whether under our guarantee or on rejecting the software under consumer law. You must stop using Terera and remove it from your machines. A full refund and continued use are alternatives, not both. Compensation or a partial refund for a fault, where you keep the software, does not end your licence. The same applies to a chargeback or a reversed payment — though if a payment reverses in error, tell us and we will treat the licence as continuing while it is sorted out.
This is enforced, not left to trust. On a full refund or a chargeback we end the licence with our licensing provider, and Terera stops accepting the key at its next licence check — normally within a fortnight, and later than that if the machine has been offline. We say this plainly rather than imply either a control we do not have or a leniency we are not offering.
What we do not promise
Terera is a tool for rehearsing and delivering, and it depends on speech recognition, which is not perfect. We do not promise that recognition will be accurate for every voice, accent, or acoustic environment; that position tracking will always be correct; that the software will be uninterrupted or free of defects; or that it will be fit for a purpose you have not told us about.
Do not rely on Terera as your only copy of anything that matters. If losing your place would be costly, keep a backup — printed notes, or your script on a second screen. This is genuine advice, not just a disclaimer.
Australian Consumer Law
This section overrides anything else in these terms that conflicts with it.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where we are permitted to limit our liability for a breach of a non-excludable guarantee, we limit it to resupplying the software or paying the cost of resupply. That limitation applies only where the failure is not a major failure, and only where the law permits it for software of this kind. It never limits your right to a refund or replacement for a major failure, or to compensation for reasonably foreseeable loss.
If you are outside Australia, equivalent mandatory consumer protections in your own country apply in the same way, and clauses 6 and 8 are subject to them.
Limitation of liability
Subject to clause 7, and to the maximum extent the law allows: we are not liable for indirect, incidental, special or consequential loss, or for lost profits, lost data, lost goodwill or lost business opportunity.
Subject to clause 7, we are not liable for what you said or displayed while using Terera, including in a live meeting, presentation or broadcast.
Subject to clause 7, our total liability for any claim relating to Terera will not exceed what you actually paid for your licence.
Ending the licence
Your licence ends if you materially breach these terms and do not fix the breach within 14 days of us telling you about it, or if you receive a full refund or reverse the payment.
When it ends, stop using Terera and remove it from your machines. Clauses 4, 6, 7, 8 and 10 survive.
Governing law
These terms are governed by the law of New South Wales, Australia, and the courts of New South Wales have non-exclusive jurisdiction.
This does not deprive you of the protection of mandatory consumer law in your own country of residence, or of the right to bring proceedings there where that law gives you it.
Changes
We may change these terms for future purchases. Changes do not apply retrospectively — the terms you bought under are the terms that govern your licence. If we change them, we will update the date at the top.